Billing and plans

Desk routes

Billing overview — /dxp/billing summarises subscription state, payment methods (where Stripe or equivalent is wired), and links to deeper tools your operator exposes.
Plans — /dxp/billing/plans is the plan picker: compare tiers, start checkout for upgrades, or see trial messaging.

Personal trial workspace

Some tenants allow staff without an owned core to start a personal trial from the plans surface. That mints a workspace and default Space for experiments—still subject to DNS and verification steps for public hosts.

If the UI reports server unreachable (HTTP 502/503), the platform process or reverse proxy may be down; billing cannot be fixed from the browser alone—see Troubleshooting.

Who can change plans

Only identities with Owner or equivalent billing rights should change paid plans. When in doubt, ask the organisation Owner before confirming checkout in production.

Agent replenish (supply-side automation)

Paid catalog tiers and Trial include Agent replenish in the current product: supply-side workers POST to /dxp/api/agents/replenish using gates you configure under Observe → Webhooks → Agent gates. Usage is metered against your workspace API pool (separate counter for billing UX). Desk walkthrough: Agent replenishment.

Plans and quotas (engineering reference)

Commercial tiers, included pools (bandwidth, API calls, storage), Scale space bands, and enforcement are specified in the platform repo: eonixstream/docs/plans-and-quotas.md.